Privacy Policy

1. Introduction

StratCore Solutions Ltd (“StratCore”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with our solutions.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Full      name
• Company      name
• Email      address
• Phone      number
• Job      title
• Billing      and payment information
• Any      information submitted through contact or demo forms

2.2 Technical Information

• IP      address
• Browser      type and version
• Device      information
• Pages      visited and usage data
• Cookies      and tracking technologies

2.3 Business Information

• Organisational      requirements
• System      preferences
• Workflow      or operational details shared during consultations

3. How We Use Your Information

We use your information to:

• Respond      to enquiries and demo requests
• Provide      and implement software solutions
• Deliver      consulting, configuration, and workflow services
• Improve      website performance and user experience
• Communicate      updates, offers, and relevant content
• Comply      with legal and regulatory obligations
• Prevent      fraud and enhance security

4. Legal Basis for Processing

Where applicable (e.g., under GDPR or POPIA), we process personal information based on:

• Your      consent
• Performance      of a contract
• Legal      obligations
• Legitimate      business interests

5. Sharing of Information

We do not sell your personal information.

We may share information with:

• Trusted      software partners (e.g., for implementation or demo provisioning)
• Third-party      service providers (hosting, CRM, email systems)
• Regulatory      authorities when required by law
• Professional      advisors (legal, accounting)

All third parties are required to protect your information and use it only for the agreed purpose.

6. Data Security

We implement appropriate technical and organisational measures to protect your information against:

• Unauthorised      access
• Loss      or misuse
• Alteration      or disclosure

Access to personal information is restricted to authorised personnel only.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfil      the purposes outlined in this policy
• Comply      with legal and regulatory obligations
• Resolve      disputes and enforce agreements

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access      your personal information
• Request      correction of inaccurate data
• Request      deletion of your data
• Object      to or restrict processing
• Withdraw      consent at any time
• Lodge      a complaint with a supervisory authority

To exercise your rights, please contact us at:
info@stratcore-solutions.com

9. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve      website functionality
• Analyse      traffic and usage
• Enhance      user experience

You may disable cookies in your browser settings; however, this may affect website performance.

10. International Data Transfers

If we transfer your data outside your country of residence, we will ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

11. Third-Party Links

Our website may contain links to third-party platforms. We are not responsible for the privacy practices of those external websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

StratCore Solutions Ltd
Email: info@stratcore-solutions.com
Address: Atrium on 5th, 9th Floor, 5th Street, Sandton, Johannesburg, 2198, South Africa